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COVID-19: Lobby Restrictions

At First Community we are doing our part to slow the spread of the novel coronavirus that causes the COVID-19 disease in our communities. Restricting access to our branch lobbies is an important step in that effort. Our team is ready to serve you by telephone and when absolutely necessary, by appointment.

We invite you to fully utilize online and mobile banking. These services provide you with 24/7 account access and the ability deposit checks, pay bills, check balances, transfer funds, find an ATM and more. Using First Community’s digital tools during this time is smart and convenient.

If you have not yet enrolled in online and mobile banking you can Enroll Now.

We will be updating our FAQs below as conditions change.

FAQs

Q: Why are we restricting access to our lobbies?

A: We are following standards of social distancing requested by the state and federal government to help slow the spread of COVID-19.

Q: Are there restrictions on how much I can withdraw from my account?

A: No. We have no plans to impose any restrictions.

Q: Is First Community still granting loans?

A: Yes. We are very busy granting new loans. Most of the loan process is conducted online and by telephone. Necessary branch visits are arranged by appointment. Our team is ready to serve you.

Q: Is First Community prepared for a recession?

A: Yes. Preparing for recessions is part of our long term strategy. First Community is more ready than ever.

Q: Will First Community lay off any employees?

A: No. Part of our preparation for difficult economic times is to ensure that we will never lay off a team member by setting aside adequate financial reserves.

Q: Are our branches clean?

A: We have stepped up our cleaning standards as a result of pandemic. Additionally, staff members are wiping down hard surfaces regularly throughout the day with disinfectant.

Q: Should I use the Night Depository?

A: Yes, we encourage it and we are checking for deposits throughout the day.

Q: How can I deposit checks?

A: We recommend the following methods; 1) Mobile Deposit, using your smartphone, 2) ATMs, 3) Night Depositories, and 4) by mail.

Q: What if I need a corporate/cashier’s check?

A: Call us and we will help you over the telephone.

Q: What if am having financial difficulties as a result of COVID-19?

A: Call us and we will help in every way we can.

Q: Where can I learn more about COVID-19 disease and the coronavirus that causes it?

A: We recommend the Center of Disease Control at cdc.gov